IIBA ECBA Practice Exam 2025 – Comprehensive Study Resource

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What do business analysts use to create a visual representation of a business process?

Flowcharting

Process mapping

Business analysts frequently utilize process mapping to create visual representations of business processes. Process mapping involves outlining the steps, tasks, and activities involved in a particular business process in a clear and coherent manner. This visual representation helps stakeholders understand how a process operates, identify inefficiencies, and pinpoint areas for improvement.

The strength of process mapping lies in its ability to provide a detailed overview of the process flow, including inputs, outputs, decision points, and interactions between different roles or departments. It serves as a powerful communication tool that ensures everyone involved has a shared understanding of the process, which is crucial for effective analysis and optimization.

Flowcharting is closely related and is often considered a technique within process mapping, but process mapping specifically emphasizes the entire scope of the business process in a manner that facilitates analysis and improvement.

Brainstorming, on the other hand, is a method for generating ideas and does not result in the creation of visual representations. Data mining involves analyzing large sets of data to discover patterns and trends, which does not focus on the step-by-step representation of processes. Therefore, process mapping is the most appropriate choice for visualizing a business process comprehensively.

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Brainstorming

Data mining

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